Privacy Policy

Effective date: October 28, 2026

Bolder and Blur Creative Agency ("Bolder and Blur", "we", "us") is a creative agency based in Burlington, Ontario, Canada. This policy explains what personal information we collect through www.bolderandblur.com, why, and what rights you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Person accountable for privacy: Silvia Puget, Owner, Bolder and Blur Creative Agency: hello@bolderandblur.com. Questions about this policy, and requests to access or correct your information, go to this contact.

Information we collect, and why

• Contact and project inquiries (Contact and Inquire forms): your name, email address, phone number, location, and the project details and budget range you choose to share, collected so we can reply to you and prepare a quote or proposal.

• Newsletter subscriptions: your email address, collected only with your express consent, so we can send you the newsletter you asked for.

• Visiting the website: our hosting provider (Hostinger) may automatically collect standard technical data such as IP address, browser type and pages visited, and use cookies that are needed for the site to work and to understand how it is used. This site also embeds a Google reviews widget, which loads when a page opens; Google may receive technical data about your visit under Google's own privacy policy.

We collect only the information needed for these purposes, and we ask you not to send sensitive personal information through this website.

Consent

By submitting a form, you consent to the collection and use of the information you provide for the purposes described above. We use and disclose your information only for those purposes, unless you consent otherwise or the law requires it. You may withdraw your consent at any time by contacting us; newsletter consent can be withdrawn through the unsubscribe link in every email.

Sharing and processing

We do not sell your personal information. We share it only with the service providers that run this website and our communications (website hosting, email and newsletter tools, and Google for the reviews widget), and only so they can provide those services. Some of these providers process information on servers outside Canada; your information may therefore be stored or processed in another country and may be subject to access by courts, law enforcement or national security authorities in that country, in accordance with its laws.

Retention

• Inquiries that do not become projects: kept for up to 24 months, then deleted.

• Client project records: kept for the duration of the relationship and for 6 years afterwards, then deleted or anonymized.

• Newsletter consent records: kept while you are subscribed and for 24 months after you unsubscribe, as proof of consent.

Safeguards

We protect personal information with safeguards appropriate to its sensitivity, including password-protected accounts, access limited to the people who need it, and reputable hosting and email providers. If a privacy breach creates a real risk of significant harm, we will notify the affected individuals and the Privacy Commissioner of Canada as required by law, and we keep records of breaches for at least 24 months.

Access, correction and complaints

You may ask to see the personal information we hold about you, ask for corrections, or ask for its deletion, by writing to hello@bolderandblur.com. We respond within 30 days. If you are not satisfied with how we handle a privacy concern, you may contact the Office of the Privacy Commissioner of Canada (www.priv.gc.ca).

Changes

We may update this policy from time to time; the current version will always be posted on this page with its effective date.

Bolder and Blur Creative Agency · Burlington, Ontario, Canada · hello@bolderandblur.com · Monday to Friday, 9:00am to 5:00pm (Toronto · ET)